Refund And Billing Policies

SUMMER DAY CAMP

At the time of registration, a $100 deposit will be charged for each session of camp. Deposits apply toward your camper(s) tuition. After April 30th, camp deposits are non-refundable at any time. Please see our cancellation schedule below for complete details.

Cancellation DatesCancellation Fees
Until March 31$50 fee ($50 refundable)
April 1 – April 30$75 fee ($25 refundable)
After April 30$100 fee (full deposit non-refundable)

Summer Day Camp Mandatory Automatic Billing
Payment of the remaining balance for each summer camp week is due 10 days before the start of that week. If you have not paid in full by the due date, the credit or debit card on file will automatically be charged the remaining balance.

Summer Day Camp Cancellations Made Before Automatic Billing
Cancellations must be made in writing by the end of the workday, on Thursday, one full week prior to the start of the week you wish to cancel (10 days out). If you do not submit your cancellation request by this time, your card on file will be charged for the remaining camp week tuition and you will not be eligible for a refund in any amount.

If you have already paid in full for a camp week and cancel by the end of the workday on Thursday one full week before your session starts (10 days out), you will receive a refund for your money paid, less your $100 deposit.

Deposits paid toward canceled weeks of camp cannot be applied to an existing week of camp or any previously registered week of camp, regardless of current status.

Summer Day Camp Cancellations Made After Automatic Billing
Cancellations must be made in writing by the end of the workday one full week before the start of the week you wish to cancel (10 days out). If you do not submit your cancellation request by this time, you will not be eligible for a refund in any amount.

Transfers Made Before Automatic Billing
Deposits can be transferred to any new camp week(s) of your choosing. Subject to availability, your deposit for one week of camp can be transferred to an additional (new) week of camp. Transfer requests must be made at least 10 days before the beginning of a session.

Late Registration Administrative Fee
Any day camp registrations added after online registration closes will incur a $15 administrative fee. Online registration closes at midnight on Thursday before each camp week starts.

Cancellation for All Camp Programs
Self-cancellations are now live and available for all Summer Camp 2024 Sessions. If you would like to cancel any sessions, please log into your Active account and on the home page scroll down to the last registered session and click on the button titled Self – Cancellation. 

Please Note: The Self Cancellation portal will follow Kidventure’s tiered cancellation policy with the corresponding dates. If you have any questions please call your city’s office.

Waitlist Policy

We have automated our waitlist procedures. If a session is full, you will be placed on a waitlist at no cost. Once a spot is open for a program, an auto-email will be sent to your online account email address indicating that a spot has opened up. This email will indicate what participant the open spot is available for as well as dates, times, and names of the program. At that point, you will have 24 hours to accept your spot through the email that you received. If you choose not to claim the spot once you receive an email, you can elect to remove yourself from the waitlist at that time, and the next family on the list will be offered the open spot. If you do not accept the invitation in the given period, the next family on the list will be offered the open spot at that time. If time expires or you remove your camper from the waitlist, and you wish to be back on the waitlist again – you will need to sign up for the waitlist again and this will place you at the bottom of the list in the order you signed up

Overnight Camps

There is a non-refundable registration fee of $35 plus a non-refundable deposit of $100, both of which are due at the time of registration. Payment of the remaining balance is due by May 1, 2024. Automatic billing will be processed on May 1, 2024, for any remaining camp tuition. After May 1st, no money paid toward tuition is refundable.

Seasonal Camps (Thanksgiving, Winter & Spring Break)

A deposit is due at the time of registration for each session. Deposits apply toward camper tuition. Deposits become non-refundable on the following dates:

December 1 – Winter Camp Session 1 & 3
February 12 – Spring Break Camp

Thanksgiving Camp will be charged at a daily rate. Each camp day selected in November must be paid in full at the time of registration. Funds are non-refundable for Thanksgiving Camp.

Houston Winter Camp 2 will be charged at a daily rate. Each camp day selected between December 27th-29th must be paid in full at the time of registration. Funds are non-refundable for Winter Camp 2.

The remaining tuition for each session is due 10 days before the start of that week. If you have not paid in full by the due date, the credit or debit card on file will automatically be charged the remaining balance.

Refund Policy

If you need to cancel a session, this request must be made in writing by noon, on Friday, one full week before the start of the session you wish to cancel (10 days out) to be eligible for a refund in any amount. If you do not submit your cancellation request by this time, you will not be eligible for a refund in any amount.

Refund Policy

If you need to cancel a session, this request must be made in writing by noon, on Friday, one full week before the start of the session you wish to cancel (10 days out) to be eligible for a refund in any amount. If you do not submit your cancellation request by this time, you will not be eligible for a refund in any amount.

Authorizations And Release Information

Medical Authorization And Permission To Treat

I hereby grant Kidventure Inc. permission to take whatever action in its judgment may be necessary in supplying emergency medical services to the named child(ren). I understand that consistent with the circumstances of the situation and available time, Kidventure Inc. will make every effort to contact and follow the instructions of the parent or legal guardian, physician, or other person designated by me. In the event Kidventure Inc. is unable to contact the parent or guardian, physician, or other persons listed, I hereby agree that I will be solely responsible for and will pay promptly any expenses which may be incurred by Kidventure Inc. in making emergency medical treatment to the named child(ren).

Liability Waiver And Release

I am giving my child(ren) my permission to participate in the described supervised, organized activity sponsored by Kidventure Inc. I understand and am aware that such activity involves a risk of injury from my child(ren)’s participation in the said activity and that I am voluntarily giving permission to participate in this activity. I hereby agree to expressly assume and accept any and all risk of injury from my child(ren)’s participation in this activity. I do hereby and forever discharge, release, indemnify, and hold harmless Kidventure Inc. and the hosting locations and their employees, the Association, Board of Directors, officers, agents, and managing parties for and on behalf of myself and my minor child(ren) and our respective heirs, successors and assigns from any and all liability, rights of action, causes of action, losses, claims, demands, cost and expenses for damages and/or personal injury that may arise in conjunction with my child(ren)’s participation in this activity.

Covid-19 Warning & Disclaimer

Covid-19 is an extremely contagious disease that can lead to severe illness, personal injury, permanent disability, and death. Kidventure has taken enhanced health and safety measures for you, our campers, and our staff. Parents and campers must follow all instructions, whether provided in writing or orally by a Kidventure staff member. An inherent risk of exposure to COVID-19 exists in any public place where people are present. Participation in Kidventure programs is voluntary, and Kidventure makes no representation or warranty that COVID-19 infection will not occur through participation in Kidventure programs by accessing Kidventure facilities. Kidventure retains the right to require masks or not require masks indoors at camp based on the recommendations from our licensing, medical consultants, and the CDC. Decisions on whether to require masks or not may be made or adjusted at any point before or during camp. There are no refunds for camp based on our mask policy. By participating in Kidventure programs or visiting Kidventure facilities, you voluntarily assume all risks related to exposure to COVID-19.

Photo Release

I understand that photographs, video, and/or digital images (hereinafter images), may be taken of my participation or my minor’s participation in various activities while at camp. I understand that no names or personal contact information will accompany any images. I understand that these images may be used in slide shows, website photo albums, video yearbooks, and other promotional materials and/or publications. I acknowledge below that I do consent to such images of my likeness or my minor’s likeness being taken and do not request compensation for the use of my likeness or my minor’s likeness.

I grant Kidventure and host sites the absolute right to copyright, re-use, publish, and republish by any medium, including electronically, any photos included that may be taken while participating in a Kidventure event unless otherwise notified in writing. I also understand and accept all information and conditions explained on the Kidventure Website and in the Kidventure Brochure.

Text Authorization

I authorize Kidventure to send me text messages regarding Kidventure programs. Texting will be limited and may include notices on weather alerts and important dates. I understand that messaging and data rates may apply. I understand that I may opt out of receiving text messages from Kidventure at any time by texting SToP to unsubscribe or by contacting our office in writing.

Privacy Policy

This Privacy Policy governs how Kidventure collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.kidventure.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Kidventure.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the user’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browsers places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Kidventure collects and uses Users personal information for the following purposes:

– To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.

– To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

– To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates about their order. It may also be used to respond to their inquiries, and/or other requests or questions.

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent user’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to this privacy policy

Kidventure has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
713/960.8989 Or [email protected]

This document was last updated on January 2022.

After-School Billing Policies

Payment Policy

All After School payment plans have a $10 deposit per child per semester. This fee is nonrefundable.

If you cancel a semester installment plan, we will convert your plan to a month-to-month plan based on how many months your student attended our program. Prorated rates are not available for Kidventure After School sessions.

After School Automatic Billing (Semester Installment Option)
The balance for the fall semester installment plan will be automatically charged weekly with the credit or debit card on file. Payments will be auto-billed on each Thursday of the prior week. Once a weekly payment has been processed it is non-refundable for any reason. Failure to pay may result in your student not being allowed to attend Kidventure After School until payment has been received..

Automatic Billing (Daily Rate Option)
Days attended will be tracked throughout the month and billed at the beginning of the following month. Specifically, invoices for days used will be sent to your email address on file on the 5th (or next business day) of every month and will be automatically billed on the 7th (or next business day) of every month.

*If your student attends Kidventure for 10 minutes or longer and is not registered for either the semester or monthly plan, a daily rate will be accounted for. Failure to pay may result in your student not being allowed to attend Kidventure After School until payment has been received.

Early Release Days

Kidventure will be providing care on the early release days at Holy Spirit, St. Rose of Lima, St. Theresa, and St. Michael. These days are included without additional charge for students registered for the semester rate.

ENCORE Registration

The deadlines to register for Encore are August 31st (Fall) and January 11th (Spring). A 10% deposit is required for all Encore Clubs at the time of registration. The remaining balance for all Encore Clubs will be auto-billed on September 15th (Fall) and January 26th (Spring). Payments are non-refundable after billing has been processed for an Encore Club. Prorated rates are not available for any Encore Club. If the Encore Club is canceled for any reason before the class begins, a full refund will be issued. To receive the discounted rate on Encore tuition, students must be enrolled in the Finale program at the semester rate (paid in full or payment plan).

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