REFUND AND BILLING POLICY
Summer Day Camp
A payment of $50 per child per camp week is required at the time of registration. There is a once-per-summer non-refundable registration fee of $35 per camper.
Summer Day Camp Mandatory Automatic Billing
Payment of the remaining balance for each summer camp week is due 10 days prior to the start of that week. If you have not paid in full by the due date, the credit or debit card on file will automatically be charged the remaining balance.
Summer Day Camp Cancellations Made Before April 1st (Full Refund/Transfer)
Your deposits will be refunded in full, or can be transferred to any available camp week(s) of your choosing.
Summer Day Camp Cancellations Made After April 1st (Partial Refund/Transfer)
Cancellations must be made in writing by noon on the Friday one week prior to the start of the week you wish to cancel. If you do not submit your cancellation request by this time, your card on file will be charged for the camp week and you will not be eligible for a refund in any amount. If you have paid in full for a camp week or have pre-registered for a camp week and cancel by noon on the Friday one week prior to the start of the week, you will receive a refund for all money paid, less your $50 deposit. Deposits paid toward canceled weeks of camp cannot be applied to an existing week of camp or any previously registered week of camp, regardless of current status.
Transfers Made After April 1st
Subject to availability, your deposit for one week of camp can be transferred to an additional (new) week of camp. Transfer requests must be made at least 10 days prior to the beginning of a session.
NEW Late Registration Admin Fee
Any day camp registration added after online registration closes will incur a $15 admin fee. Online registration closes at midnight on the Thursday before each camp week starts.
Cancellation Requests for All Kidventure Programs
Cancellation requests must be submitted to our office in writing, either via email or fax. Not attending the program does not entitle you to a refund. When you register your child, you are reserving space, time and staffing whether or not your child attends the program.
NEW Waitlist Policy
There is no charge to place your camper on the waitlist. If a spot becomes available we will notify you via email and by phone. If you wish to claim this open spot, you will be given 24 hours to do so. Any notice after the 24-hour deadline will not guarantee a spot for your camper.
Overnight Camp Registration
There is a non-refundable registration fee of $35 plus a non-refundable deposit of $100, both of which are due at the time of registration. Payment of remaining balance is due on May 1st. If customer has not paid in full by May 1st, the card on file will automatically be charged the remaining balance. After May 1st, no money paid toward tuition is refundable.
Winter Day Camp
Payment in full for all sessions is due at the time of registration. All payments are non-refundable.
Finale After School
When selecting the semester pay in full option, you are required to pay the full amount upon registration. When selecting the semester payment plan or if granted the monthly rate, you must pay a 10% deposit to pre-register. This deposit will be applied to your full balance. When selecting the daily rate option, you are required to pay a one-time $10 registration fee. Refunds or transfer of sessions may be granted on a case-by-case basis pending approval of the Kidventure office. Prorated rates are not available for Finale sessions.
Finale Automatic Billing (Semester Installment/Monthly Option)
The remaining balance for either the semester installment plan or a monthly rate will be automatically charged with the credit or debit card on file on the 25th of the month prior (or next business day if the 25th falls on a weekend). For example, payment for the month of November would be due on October 25th. Failure to pay may result in your student not being allowed to attend Kidventure After School until payment has been received.
Finale Automatic Billing (Daily Rate Option)
Days attended will be tracked throughout the month and billed the beginning of the following month. Specifically, invoices for days used will be sent to your email address on file on the 5th (or next business day) of every month and will be automatically billed on the 7th (or next business day) of every month.
*If your student attends Kidventure for 10 minutes or longer and is not registered for either the semester or monthly plan, a daily rate will be accounted for. Failure to pay may result in your student not being allowed to attend Kidventure After School until payment has been received.
Finale Early Release Days
Kidventure will be providing care on the early release days at Travis Elementary and noon dismissal at St. Rose of Lima. These days are included without additional charge for students registered for the semester or monthly rate. Students registered for the daily rate will be charged for 2 days if they are in attendance after the regular dismissal time; if they are picked up before the regular dismissal time, they will only be charged for 1 day. All unregistered students that attend Kidventure for early release will be registered for a daily rate and will be charged accordingly.
Encore After School
The deadlines to register for Encore are August 31st (Fall) and January 11th (Spring). A 10% deposit is required for all Encore Clubs at the time of registration. The remaining balance for all Encore Clubs will be auto-billed on September 15th (Fall) and January 26th (Spring). Payments are non-refundable after billing has been processed for an Encore Club. Prorated rates are not available for any Encore Club. If the Encore Club is cancelled for any reason before the class begins, a full refund will be issued. To receive the discounted rate on Encore tuition, students must be enrolled in the Finale program at the semester rate (paid in full or payment plan).
Cancellation Requests for All Kidventure Programs
Cancellation requests must be submitted to our office in writing, either via email or fax.
MEDICAL AUTHORIZATION AND PERMISSION TO TREAT
I hereby grant to Kidventure Inc. permission to take whatever action in its judgment may be necessary in supplying emergency medical services to the named child(ren). I understand that, consistent with the circumstances of the situation and available time, Kidventure Inc. will make every effort to contact and follow the instructions of the parent or legal guardian, physician, or other person designated by me. In the event Kidventure Inc. is unable to contact the parent or guardian, physician, or other persons listed, I hereby agree that I will be solely responsible for and will pay promptly any expenses which may be incurred by Kidventure Inc. in making emergency medical treatment to the named child(ren).
LIABILITY WAIVER AND RELEASE
I am giving my child(ren) my permission to participate in the described supervised, organized activity sponsored by Kidventure Inc. I understand and am aware that such activity involves a risk of injury from my child(ren)’s participation in the said activity and that I am voluntarily giving permission to participate in this activity. I hereby agree to expressly assume and accept any and all risk of injury from my child(ren)’s participation in this activity. I do hereby and forever discharge, release, indemnify, and hold harmless Kidventure Inc. and the hosting locations and their employees, the Association, Board of Directors, officers, agents and managing parties for and on behalf of myself and my minor child(ren) and our respective heirs, successors and assigns from any and all liability, rights of action, causes of action, losses, claims, demands, cost and expenses for damages and/or personal injury that may arise in conjunction with my child(ren)’s participation in this activity.
I understand that photographs, video and/or digital images (hereinafter images), may be taken of my participation or my minor’s participation in various activities while at camp. I understand that no names or personal contact information will accompany any images. I understand that these images may be used in slide shows, web-site photo albums, video yearbooks, and other promotional materials and/or publications. I acknowledge below that I do consent to such images of my likeness or my minors likeness being taken and do not request compensation for the use of my likeness or my minors likeness.
I grant Kidventure and host sites the absolute right to copyright, re-use, publish and republish by any medium, including electronically, any photos included that may be taken while participating in a Kidventure event unless otherwise notified in writing. I also understand and accept all information and conditions explained on the Kidventure Website and in the Kidventure Brochure.
I authorize Kidventure to send me text messages regarding Kidventure programs. Texting will be limited and may include notices on weather alerts and important dates. I understand that messaging and data rates may apply. I understand that I may opt out of receiving text messages from Kidventure at anytime by texting STOP to unsubscribe or by contacting our office in writing.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Kidventure collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on January 2017.